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Free Shipping on orders over $100 to NZ & AU

All orders, large or small 

New Zealand $10

Australia $20

We’ll send you an email with tracking details when your order is placed. Please note rural deliveries may take a little longer and we are unable to delivery to PO boxes.

If you are interested in delivery outside of Australasia, please contact us hello@lotusliving.co.nz

We take great care to carefully check and package each order. Should an item arrive damaged, please contact us right away at hello@lotusliving.co.nz with your invoice number and a description (and photo if possible) of the item. We’ll be in touch to arrange a replacement or refund.

If you simply change or your mind and would like to exchange an item, please contact us within 14 days of delivery at hello@lotusliving.co.nz with your invoice number and details of the item you would like to return. We are happy to exchange items in their original condition and packaging, you will need to cover courier delivery fees.